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Our standard check-in time is 14:00hrs. If you need an early check-in, please contact us in advance, and we will do our best to accommodate your request, subject to availability.
Our standard check-out time is 10:00hrs. If you need an late check-out, please contact us in advance, and we will do our best to accommodate your request, subject to availability.
To check in, you’ll need to provide a valid government-issued photo ID (passport, driver’s license) and a credit card for incidentals. If you have a reservation, please have your confirmation number ready.
Yes, we may require a security deposit or pre-authorization on your credit card to cover any incidental charges during your stay. The amount varies by hotel and is refunded upon check-out, minus any charges incurred.
You can make a reservation through our website by clicking the “Book Now” button, or you can call our reservation team at 0771 201 010. We also accept reservations through email or in person at the hotel.
Most reservations can be modified or canceled, but the policies may vary depending on the rate type and the hotel’s cancellation policy. Please review the terms and conditions of your reservation or contact our reservation team for assistance.
Our cancellation policy varies depending on the rate and reservation type. You can find detailed information about our cancellation policy during the booking process or in your confirmation email.
Yes, there is typically a minimum age requirement to make a reservation. Please check our hotel’s policy for specific age requirements.
Our rooms include a vast array of utilities to make your stay enjoyable. Feel free to consult our Hotel rooms and Amenities pages to learn more.
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Pets are not allowed except well behaved.
We are located along Wote – Machakos Road, Next to River Kaiti.Â
Yes. Simply visit contact us page and select “Business” as your subject or call us at 0771 201 010 for inquiries.
We have a large parking area which can fit any type of vehicle. Buses and trailer trucks can park safely behind the hotel with 24/7 CCTV surveillance.
Yes, some of our rooms are wheelchair accessible. When calling for a reservation, please advise us of your needs so we can ensure availability. For more details, please consult our Hotel rooms page.
We have restaurant, bar and lounge on-site, offering a diverse menu of delicious organic, cuisine and beverages. You can view our dining options on our website.
Yes, preferrably 3 Days before Arrival.
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0794 270 833
